- How can I rent a Campervan?
The easiest way to rent an Atlantic Route Surf Campervan is just sending us an e-mail with your preferred package. We will make the reservation for you and inform you about all the details... Don't hesitate to contact us!
- What's included in the fare?
The fare includes your Campervan hire ready to use, basic insurance and all the basic equipment that a camper normally provides for two people: bed sheets, blankets, pillows, towels, kitchenware...
We will also include a complete "Spain and Portugal Surfing Spots guide" to make your way easier to find the best surfing spots! Please note that, if you want to vary our proposed route, charges may apply if you pick up or drop off the Campervan in different locations.
- What are the requirements for rent my Caracolvan Camper?
You need to be over 25 years old with a driving experience of at least two years, your driving license, your passport and a valid credit card where we can debit a deposit of 1,200 Euro (500 Euro with CDW+TCP extra coverage) Please note that without this deposit you won´t be able to rent a Campervan.
- Why do I have to pay a deposit for rent the Campervan?
Although we know you will treat the Campervan as if it were yours, the deposit is to cover any unexpected damages inside or outside the motorhome which are not covered by the insurance. The deposit will be returned to you if everything is OK when you return the Campervan.
- Can I reduce the amount of the deposit?
Yes, with the extra coverage Collision Damage Waiver and Theft Protection (CDW+TCP) you reduce the deposit and your responsibility on the Campervan to 500 Euros.
- Can I leave Spain & Portugal with the Campervan?
With your Campervan you are able to go to the Spanish and Portuguese surfing spots.You will aslo be able to visit the French Atlantic coast if you choose the "Euskadi & France" route. Visiting Morocco is strictly forbidden with the Atlantic Surf Route Campervan and you cannot board the van on any type of ferry, ship, boat or plane.
- Do I get my money back in case I cancel my camper booking?
If for any unforeseen reason you have to cancel your Atlantic Surf Route and give us at least one month notice, we will refund 75% of the total amount. If you cancel your reservation between one month and 15 days you will get 50% back, one week before, 25%. If the cancellation is less than one week before the pick-up date no refund will be offered.
- Where can I pick up my Campervan Rental?
In the South of Spain we are located in El Puerto de Santa María, Cádiz, Andalucía. You can pick up and return your Campervan without any extra charge at the following locations:
- El Puerto de Santa María (Train and Bus Station)
- Jerez de la Frontera Airport (XRY)
- Cadiz (Train and Bus station)
In the North of Spain we are located in Oviedo, Asturias. You can pick up and return your Camper Caracolvan without any extra charge at the following locations:
- Oviedo (Train and Bus Station)
- Asturias Airport (OVD)
We could bring your Campervan to Seville Airport (SVQ) ans Santander Airport (SDN) under request with a charge per way.
In case you need to arrange any other pick up/return location just let us know in advance and we will arrange everything for a small additional fee.